Customer Reviews

Great communication.

It exactly what i anticipated and it genuine leather auality

Great service. I wanted to personalize the item and Mim was very helpfull. Even sent me photos of previous work, which made it much easier to choose. I was informed when the package was being shipped as well. I received the product within a few days.

Fantastic service! Owner contacted me to discuss the personalization of my order after I enquired. Product arrived within a few days.

Easy to order and received my order prompt ... Excellent service

Excellent customer service! Will highly recommend this business. The owner even handled a personal request I had on a Sunday afternoon. We are very happy with the product we received, high-quality and well crafted. And lastly the automated checkout and e-mail service makes the shopping experience very quick and easy. Thank you Mim, I really appreciate the great service I got from you.

I searched high and low for an affordable leather handbag that fits all my requirements and found one on Mirelle's website. I placed the order, with little hope that I will receive my bag within less than a month. I was really surprised when I found an email in my inbox the day after I placed the order, from Mirelle herself, explaining the time frames to me! Wow. How refreshing! And a few days later an email to say the bag is on its way. I nearly fainted. It is literally the first time in years that I dealt with a business person who is efficient, treat their customers with respect and actually keep their word! On top of that, the product itself is of the highest quality. I will never buy leather products anywhere else.

Excellent products as always and prompt delivery with no hassles! Thank you Mim xxxx

Well crafted stylish product only surpassed by the quality of customer care offered by Mirelle.

I bought a Classic shopper in 2019 and are still blown away by the quality. I constantly get compliments on my gorgeous bag.I will definitely be investing in another shopper soon.

I decided to buy the Mirele Genuine Leather 3-Way Convertible Backpack as a birthday gift for my daughter but left it a bit late. I called Mirelle and when confirmed she had the 3-way convertible backpack stock she took immediate action to ensure that it would be delivered in time for my daughter's birthday. It took less than 24 hours from Durban to Melkbosstrand and was just in time for her birthday. She loved the backpack! I was super impressed by how Mirelle jumped into action and made it happen. Thank you for your excellent service!

Great service, product and prompt delivery

Brilliant service and quality product, received my purchase in 2 days.

Thank you so much for our lovely handbags. We love them! Fast and efficient service!

Service excellence - ordered Thursday evening ex Durban and delivered in JHB on Monday morning … rare experience these days as customer focus tend to take a ‘back seat’. Wish to commend you, as well as your courier service provider.

Secondly, the product, quality and workmanship just as impressive. Have no hesitation in recommending Heat company, great product.

Personal attention, messages replied to immediately and will do everything possible to fulfil your request - that has been my experience and I have placed quite a few orders over time. Sincere thanks to Mim for being an honourable on-line supplier. I am a customer for life!

I had a myriad of communications with tie seller before placing the order to make sure my needs are met. In the end, it was what I needed. Excellent communication, expedited shipping and excellent quality product. Highly recommended.

I bought the black and tan combo and am very happy with them both. Perfect to carry your phone, key and card in when you go out. . Delivery was very quick, and you're kept updated every step of the way.

Quality is the game clearly!

Customer service was top tier, I must commend that firstly. The bag is exceptionally crafted, stitched with precision, the leather is amazing.

So happy with my purchase, great quality and workmanship.
It was really great to have such amazing service.

I ordered the pink leather girl on the go cellphone sling bag. It is absolutely gorgeous. I love it! Want to ditch my handbag. Its small enough but can hold a cellphone and it has a separate pocket for bank cards. Love it, love it, love it!

I have recently bought one of Mirelle's little cell phone pouches. It is funky, stylish and exceptionally useful when one just wants to pop into a shop without lugging a big handbag along. My cell phone fits comfortably in the pouch and on the outside is a small pocket to place a credit card and driver's licence. The magnetic button to close the pouch is really an additional bonus. I so love my bag that I have bought two more as gifts for friends. Very highly recommended!

Where are the 10 stars cause 5 aint enough. What an stunning, good quality product. The ordering process and service made it even more pleasurable to deal with this company. I would HIGHLY RECOMMEND Mirelle Leather & Lifestyle. Anni